Make your advice digital. personal. efficient.

Discover GoGrapefruit

What is really needed to turn a live video call into an amazing experience? It starts with selecting the right building blocks, a good understanding of the customer needs and a clear approach on how to engage clients through a camera. GoGrapefruit can guide you through the process and kickstart your video implementation.

Discover all our services:

Video training

The camera changes everything. Video meetings therefore require a new set of skills. We offer a broad spectrum of classroom training programs hosted by skilled trainers. All shaped to have advisors learn and adapt these necessary skills.

Video coaching

Next to classroom trainings, we offer very personal (1-on-1) coaching sessions. Most of these sessions are done remote. These sessions can reinforce the personal growth of the advisor on Remote Advice skills. The coachings cover screen communication, performance and use of tooling.

Video design

The perfect presentation fit for screen sharing or a backdrop for your video meeting room to make an impressive experience. Our designers maximize the screen impact and strengthen the brand of our clients.

Video workplaces

We design, fabricate and install the best in class video workplaces. From a basic pilot setup up to a full video meeting studio. Always looking to integrate innovative features. Most recently we added the EyeContact monitor and green screen technology.

Video journeys

Successful video meeting implementations always impact the client journey. Our specialist can help to smoothen and strengthen the client journey with video.

Video strategy

At GoGrapefruit we covers a broad area of consultancy and strategy services. All focussing on making video meetings successful within any organisation. From vendor selection to user adoption and marketing communication.

We work for

The video banking revolution

EFMA / Vidyo 2018 research

  • Increase satisfaction / NPS97%
  • Revenue growth77%
  • Better results75%

This third annual report is a joint effort from EFMA and Vidyo. It highlights video banking trends and provides insights and recommendations to banks and credit unions evaluating and executing a video banking opportunity.

Have a look at all the results.