The human advice world is changing, there’s no denying that.For a long time, personal contact has been a barrier that held up further digitalization. Now, that barrier seems to be overcome, in part thanks to the video conversation.
The video conversation enable us to offer personal contact in a digital way. Indeed, using a normal video connection. But no matter how simple a video connection may sound, the video conversation is surrounded by pitfalls and dilemmas.
That is why you are in the right place at GoGrapefruit. We are experts in the area of communication via video connection. What we do? We help businesses and organizations to digitalize their (classic) consultations.
What is really needed to turn a video call into an amazing experience? It starts with selecting the right building blocks, a good understanding of the customer needs and a clear approach on how to engage clients through a camera. GoGrapefruit can guide you through the process and kickstart your transformation into the digital advice world.
Discover our 4 unique building blocks:
'In 6 weeks from classic advice meeting to innovative online video experience''
The GoGrapefruit Accelerator is a compact introduction program that enables you to get acquainted with all aspects of online video calls in just 6 weeks. We have developed this program because many organisations find it difficult to get started. Our accelerator will help you get started and will pave the way for the transformation of your classic face-to-face meeting.
Want to know more about the accelerator program? Don’t hesitate to contact us. Below an example of the structure of the program. And of course, the program will always be tailored to the specific needs of your organization.
The changing world for the advisorDigitization has now also reached the consultation. We are no longer tied to an appointment at home or office. Today’s technology is transforming the way we communicate and video calls are rapidly moving forward. Fast, safe, efficient and personal!
Experience teaches us that advisers with the right technology and skills can be far more effective via a video call than their conventional colleagues via face-to-face meetings.
De power of the video meeting
Aberdeen Research 2015
Research by the Aberdeen Group among companies using 'visual engagement tools' shows that not only these digital tools provide sales growth but also have a very positive effect on customer satisfaction and retention.
Read the full report.